FAQ

1. What makes Noqraty jewelry unique?

At Noqraty, we specialize in custom-made jewelry, allowing you to create one-of-a-kind pieces tailored to your style. Whether it’s a personalized name necklace, engraved rings, or custom earrings, every piece is designed with passion and craftsmanship.

2. Do you offer international shipping?

Yes! We ship worldwide. Shipping costs and delivery times vary depending on the destination. Please check our Shipping Policy for more details.

3. How long does it take to receive my order?

• Standard Orders: 5 - 12 business days
• Custom Orders: 5 - 14 business days (processing time may vary)
• Express Shipping: Available at checkout for faster delivery

4. Can I return or exchange a product?

We accept returns within 3 days of delivery for non-custom items. However, custom or engraved pieces cannot be returned unless they are defective. Check our Return Policy for details.

5. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can track your order using Tracking info.

6. What materials do you use for your jewelry?

We use high-quality gold, silver, and premium metals, ensuring durability and a luxurious finish. Each product description includes material details.

7. How do I care for my jewelry?

• Avoid exposure to water, perfumes, and chemicals.
• Store in a dry, cool place when not in use.
• Use a soft cloth to clean and maintain its shine.

8. Do you offer gift packaging?

Yes! Our jewelry comes in premium packaging, perfect for gifting. You can also add a special message at checkout.

9. How can I contact customer support?

You can reach us via 📧 support@noqraty.com or through our [Contact Page]. We’re happy to assist you!